I also just updated last night and have AT&T and cannot send or receive group messages and picture messages (MMS) in Hangouts, Messenger, or Messages. My data is turned on and other apps that require cellular data (with WiFi turned off) work just fine. My phone will not download pictures I am unable to send or receive pictures. - ZTE Avail-Z990 Avail At&t Unlocked question. (pictures via text) - Android Forums at. > More Google Devices > Google Nexus 4 Jul 3, 2013 - 10 posts - 8 authors I've notice I have not been able to send MMS picture messages.
Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S5 fix the problems that they are having with their phone. Today we will tackle the Galaxy S5 not sending or receiving MMS issue & other related problems. As we all know, MMS is different from the regular text message as it contains additional content such as photos and sound clips. We will address this type of issue as well as other text message related problems that have been sent to us by our readers.
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S5 Not Sending Or Receiving MMS
Problem: Hi, I have bought a Verizon samsung s5 phone for my son. He can do everything except send and receive MMS. Texts are fine. I have been given the number needed to change the message centre by my service provider. They have tried several times to find the Message Centre in my phone, but can’t locate it. Can you tell me how to find it when it’s? hidden. Thank you
Solution: The message center number is responsible for correctly routing the outgoing text messages of a phone. If the problem is in the sending and receiving of MMS then you will need to make sure that the APN settings of the phone is correct. You will also need to make sure to turn on the mobile data switch and that the phone has an active mobile data subscription.
For Verizon the APN settings are listed below.
- Name: Verizon
- APN: internet or vzwinternet
- Proxy: blank
- Port: blank
- Username: blank
- Password: blank
- Server: blank
- MMSC: https://mms.vtext.com/servlets/mms
- MMS Proxy: blank
- MMS Port: 80
- MCC: 310
- MNC: 012
- Authentication type: not set
- APN Type: internet + mms
You can access the APN setting of your phone by going to Settings – Select Wireless & Networks – Select Mobile Networks – Select Access Point Names.
S5 Not Receiving MMS After Marshmallow Update
Problem: Hi, I have a galaxy s5 model number sm-g900a. I have Net 10 wireless as my service provider. My phone used to work amazing before the latest update to android 6.0. I am now unable to receive multimedia messages in my messages app. I get a download icon, but when you press it, it will load for a second and then nothing. I have tried changing the apn settings, but have not found one that works. Internet all still works fine. Also, I no longer get a notification on my lock screen for text messages. I have set messages to priority with all notifications turned on. Please help!
Solution: Since you have already tried different APN settings which doesn’t seem to fix the problem then I recommend that you start fresh by backing up your phone data then doing a factory reset. Once the reset is done check that the APN settings your phone has is correct and make the necessary changes if needed.
S5 MMS Will Not Send Or Receive
Problem:My phone samsung Galaxy s5 did a software update yesterday. After the update my mms messages will not send or receive. A regular sms message goes thru. But anything larger. Or sent to multiple people and pictures will not send or receive. It’s aggravating and I need it fixed. I did the APN, I’ve contacted my carrier which is straight talk I need help without factory resetting and losing all my stuff. Please and thank you
Solution: If your phone is already using the correct APN setting but you are still unable to send or receive an MMS message then you need to check if you have an active mobile data subscription. You should also make sure to enable the mobile data switch of your phone. If the issue still occur then you should consider doing a factory reset since this problem occured right after a software update. Make sure to backup your phone data before doing the reset.
S5 Takes Long Time To Send Text Message
Problem: So I was wondering if you guys have seen or heard of this issue It does not happen all the time, but sometimes when I send a text message, the phone just continuously tries to send it. Now the odd thing is that the message does go though because I have had people respond to text messages that according to my phone are still sending. The only why to get the phone to stop trying to send the text, is to power cycle the phone (which then gives me the message unable to send). Do you know it there is anything I can do to fix this problem? Thanks for your time and your help.
Solution: This issue is usually caused by a software glitch. Try to perform the following troubleshooting steps listed below. Check if the issue still occurs after performing each step. Move to the next step if the issue remains unresolved.
- Clear the cache and data of the messaging app from the application manager.
- Start your phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it is most likely caused by an app you downloaded. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from the recovery mode.
- Backup your phone data then do a factory reset.
S5 Not Receiving All Text Messages
Problem:Not receiving ALL texts from both Apple and Android phones. I receive some texts but not all. This has been happening for about a month now and is both frustrating and unacceptable. Verizon was no help other than cycle the phone power… remove battery… The thing that I thought could be a major clue, over the last couple weeks I started using this phone in my car using Android Auto (the issue started prior to using this) and from both iphone and Android phones I have examples of receiving multiple texts from both where I received ALL messages in a chain in Android Auto but when I later look at the texts on the phone did NOT receive all in the Android text app!! Part of each text conversation that I had with each in Android Auto did not show up. This telling me that the phone had to process all of these messages or they would not have shown up on my car screen and I would not have replied to them but if I hadn’t had the phone connected to AA I would never know I received them. HELP!!!
Solution: Try to check first if an app you downloaded is causing this problem by starting the phone in Safe Mode. When the phone is working in this mode only the pre-installed apps are allowed to run. If the issue doesn’t occur in this mode then it is most likely caused by a downloaded app. Find out what app this is and uninstall it.
If the issue still occurs even in Safe Mode then you should consider doing a factory reset. Take note that this will erase your phone data so make sure to have a backup copy first.
S5 Not Downloading MMS
Problem:Just updated my s5 to marshmallow. Everything seems fine I just can’t download picture messages now. Restarted the phone, checked to make sure my data was on etc. Not sure what else to do, hoping you have suggestions. It’s an unlocked at&t phone but I have a straight talk Sims card in it
Solution: Try to check the APN setting of your phone and make sure it is the one Straight Talk is using.
- APN Name: ATT 4G LTE
- APN: tfdata
- Proxy: proxy.mobile.att.net
- Port: 80
- Username:
- Password:
- Server:
- MMSC: https://mmsc.mobile.att.net
- MMS Proxy: proxy.mobile.att.net
- MMS Port: 80
- MCC: 310
- MNC: 410
- Authentication Type: PAP
- APN Type: default,mms,supl,hipri
- APN Protocol: IPv4
- APN Roaming Protocol:
- Bearer:
You can access the APN setting of your phone by going to Settings – More networks – Mobile networks – Access Point Names.
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“My Samsung Galaxy S2 has trouble downloading pictures sent through SMS. Is there a way to fix this issue?” This was the message that was sent to us at The Droid Guy Mailbag.
Based on the Android Central forum, here are several ways to fix the problem wherein the Galaxy S2 SMS pictures won’t download:
1. Make Sure that Cellular Data is On
Before doing anything else, check if your cellular data is turned On. Basically, SMS only uses mobile data, so if it is not activated, you will likely have trouble retrieving images.
2. Turn Off the Auto Retrieve Function of Multimedia Messages (MMS)
On the messaging app, click Settings. Then, go to MMS. From there, see to it that Auto Retrieveis disabled. Next time you receive a picture through SMS, all you have to do is tap Download, and you should be able to save it in your device. Many users said that this solution worked for them.
3. Update Data Profile and Preferred Roaming List (PRL)
According to the support page of Sprint, you can do this by getting into Settings. Proceed to System Updates. The next screen should lead you choices that will let you update your profile and PRL.
4. Reset Access Point Names (APN)
Go to Settings. Following this, go to Mobile Network Settings. Tap Access Point Names or APNs. Hit the Menu button and Reset to Default. Several users also confirmed that this fixed their problem.
5. Restart Phone
After applying any of the solutions above, always restart your phone if the configurations do not apply right away.
6. Request the Sender to Transfer Photos One at a Time
Some users said that the problem only occurs when they are receiving multiple SMS with pictures. However, this does not happen when pictures are being sent one at a time. Hence, if you can ask the sender to send only one picture per text message, do so.
7. Observe Phone in Safe Mode
Reboot your phone in Safe Mode and observe if the trouble is still there. If the problem does not occur while in that mode, there must be a third-party app interfering with the normal functions of your device. Try to locate it and uninstall it from your unit. However, if the problem is still there, there is a possibility that a hardware or firmware issue is causing it.
8. Do a Factory Reset
Phone Won't Download Picture Messages
Back up your device. Then, do a Factory Reset from Recovery Mode If you cannot locate the source of the issue and all the solutions mentioned here failed to solve your problem.
9. Wipe Cache Partition
You can wipe the cache partition as well if Factory Reset does not cut it. This can be found in Recovery Mode too.
10. Root and Flash Your Firmware
If you suspect that a recent Android update is causing the problem, there are three ways to solve it. One is by waiting for another update that contains a fix, bring your phone to a trusted Android technician, or root, flash and install a custom ROM to your phone all by yourself.
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Phone Won't Download Picture Texts
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Pictures Won't Download On Android
Sources: Android Central, Sprint